Terms for using Syrixia POS.

These terms apply when a business or its authorized staff use Syrixia POS software, support or related services.

Last updated: 25 September 2026

1. The service

Syrixia POS provides point-of-sale software and related setup and support for approved businesses. Available features can include sales, receipts, stock, purchases, customers, udhaar, refunds, counter closing, reports, device synchronization and configured printer or scanner workflows.

2. Business accounts and devices

The merchant is responsible for accurate registration information, protecting Shop IDs, passwords and PINs, and limiting access to authorized staff. Each managed counter device must be activated for the correct shop. Suspected unauthorized access should be reported promptly.

3. Merchant responsibilities

The merchant controls the business records entered into Syrixia POS and must use the service lawfully. The merchant is responsible for product, price, tax, staff and customer information, cash counts, refunds, backups exported by the merchant, and obtaining any consent required for customer or staff information.

4. Connectivity and hardware

The counter is designed to continue core local work during internet interruptions and synchronize when connectivity returns. Some functions require connectivity. Printer, scanner and device compatibility depends on the exact equipment and configuration and is confirmed during setup rather than guaranteed for every model.

5. WhatsApp owner reports

Optional owner reports are sent only to the number saved for the shop after consent is recorded. The owner can ask Syrixia POS to stop these reports. Delivery also depends on Meta's WhatsApp platform and approved message templates.

6. Availability and changes

We work to keep the service reliable, but maintenance, connectivity, third-party services, hardware problems or events outside our control can interrupt some functions. We may update the software to improve reliability, security or functionality.

7. Suspension and termination

We may restrict hosted support or administrative services for misuse, security risk or a material breach. The current product is designed so collection status does not disable local selling. Each party may end the commercial relationship subject to the agreed service terms and any records that must be retained.

8. Liability

Merchants should review daily totals, maintain appropriate operational controls and keep recovery copies. To the extent permitted by law, Syrixia POS is not responsible for indirect losses or losses caused by inaccurate merchant data, unsupported hardware, third-party outages or use outside the documented service.

9. Governing law

These terms and the service relationship are governed by laws applicable in Pakistan. The parties should first try to resolve a dispute through direct discussion before using any remedy available under applicable law.

10. Privacy and contact

Our Privacy Policy explains how information is handled. Questions about these terms can be sent using our Contact page.